Personal Information Protection

8fbb's Privacy Policy

Your personal information is completely safe with us — this policy clearly explains how 8fbb collects, uses, and stores your data.

Last Updated: 2026

Introduction & Scope

8fbb is a trusted online casino and sports betting platform. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes how 8fbb collects, uses, discloses, and protects your personal information.

This Policy applies to the 8fbb website (https://8fbb.lat) and all services under it. By using the site, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.

This Policy may be updated from time to time. When any change takes effect, we will update the "Last Updated" date at the top of the page. You are advised to review this page regularly.

Scope of Application

This Policy applies to all data processing related to registration, login, deposits and withdrawals, and gaming services on the 8fbb website.

Data Ownership

You are the owner of your personal information. 8fbb processes this information solely for the purpose of providing services and does not sell it to third parties.

SSL Protection

All your information is kept secure through SSL encryption technology. Security is ensured at every level of data storage on our servers.

Information We Collect

8fbb collects specific personal information in order to provide you with a fair and secure service. The categories of information collected are described in detail below:

Identity Information

To create and manage your account, we collect:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • National ID or passport number (for verification)
  • Username and password (in encrypted form)

Financial Information

To process secure transactions, we collect:

  • bKash, Nagad, or Rocket account numbers (in masked form)
  • Bank account details (if bank transfer is used)
  • Deposit and withdrawal history
  • Transaction dates and amounts

We do not store any full card numbers or payment PINs.

Technical Information

Information collected automatically for site functionality and security:

  • IP address and device type
  • Browser version and operating system
  • Cookies and session tokens
  • Time spent on the site and pages visited
  • Login time and location data (only for broad fraud prevention)

Gaming Activity Information

For responsible gaming and account protection:

  • Play history and preferred games
  • Bet amounts and duration
  • Bonus claims and wagering progress
  • Self-exclusion or limit-setting records

How We Use Your Information

8fbb uses collected information only for specific and legitimate purposes. Information is not used for any unauthorized or irrelevant purpose.

  1. Account Management and Verification: Confirming your identity, keeping your account active, and assisting with password recovery.
  2. Transaction Processing: Safely completing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
  3. Fraud Prevention and Security: Detecting suspicious activity, preventing account hijacking, and complying with anti-money laundering (AML) obligations.
  4. Service Improvement: Analyzing user experience to improve site functionality, game variety, and payment processes.
  5. Customer Support: Providing fast resolution of your complaints and questions via 24/7 live chat and email.
  6. Responsible Gaming: Using information to identify the risk of excessive gambling and to assist with limit-setting or self-exclusion when needed.
  7. Legal and Regulatory Compliance: Meeting applicable legal obligations and responding to lawful requests from authorities.

Sharing Information with Third Parties

8fbb never sells your personal information to third parties. However, in certain circumstances, limited information may be shared with trusted partners:

Payment Providers

bKash, Nagad, Rocket, and partner banks receive the minimum information necessary to complete transactions. These partners follow their own privacy policies.

Game Software Providers

Game providers including Pragmatic Play, Evolution Gaming, JILI, and Spribe may view limited session data to ensure game fairness. No personal identity information is shared.

Fraud Prevention Services

Technical information (IP, device data) is analyzed in fraud detection systems to ensure account security.

Legal Authorities

8fbb may be required to provide relevant information in response to a court order or a legally binding government request.

Your information is not disclosed in any circumstances other than those listed above. We ensure that all our partners comply with international data protection standards.

Cookies & Tracking Technology

The 8fbb website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the site's functionality.

Essential Cookies

These cookies are essential for the basic operation of the site — maintaining login sessions, security tokens, and saving language preferences. They cannot be disabled.

Performance Cookies

Used to analyze how quickly site pages load and which sections users spend the most time on. This information is stored in aggregated and anonymous form.

Functionality Cookies

Used to remember your preferred game type, display settings, and language selection, so that your experience is more personalized each time you log in.

You can delete cookies or block specific cookies from your browser settings. However, disabling essential cookies may cause some important features of the site to stop working.

Data Security Measures

8fbb follows industry-standard technologies and processes to protect your personal and financial information. The key components of our security infrastructure are as follows:

SSL Encryption

All data transmissions are protected by 256-bit SSL encryption — especially on the login and payment pages.

Firewall Protection

Our servers are protected by multi-layer firewalls and intrusion detection systems.

Access Control

Only authorized staff can view user information, and all access is logged.

Regular Audits

Regular internal and external security audits are conducted to ensure the effectiveness of security measures.

However, no one can guarantee 100% security on the internet. You are therefore advised to stay cautious — never share your password with anyone and avoid logging in on public Wi-Fi.

Data Retention and Deletion

8fbb retains your information for as long as necessary to provide services or as legally required. Below are the retention guidelines for different types of information:

Active Accounts

All information is retained while the account is active. This information is needed to improve service quality and for customer support.

After Account Closure

Even after an account is closed, financial transaction records and identity verification documents are retained for a defined period in accordance with legal obligations.

Data Deletion Requests

You may request deletion of information that falls outside legal obligations. Contact us at [email protected] — we will review your request in a timely manner.

Anonymized Data

Even after a user's identity is removed, fully anonymized aggregated data may be retained long-term for statistical analysis.

Your Rights and Choices

8fbb believes that every user should have adequate control over their own information. You have the following rights:

  1. Right to Access: You may request to know what information we hold about you.
  2. Right to Rectification: If there are any errors in your personal information, you may apply to us for correction.
  3. Right to Erasure: You have the right to request deletion of information that falls outside legal obligations.
  4. Right to Restrict Processing: In certain circumstances, you may request that restrictions be placed on the processing of your information.
  5. Right to Withdraw Consent: You may withdraw your consent at any time from any data processing carried out on the basis of your voluntary consent.
  6. Right to Complain: If you have objections to our data processing practices, you may contact us directly.

To exercise any of the rights above, email [email protected] or contact our team via 24/7 live chat. We provide support in both Bengali and English.

Protection of Minors

8fbb strictly provides services only to those aged 21 or above. We do not under any circumstances collect or store personal information of persons under 21 years of age.

Age is verified at the time of registration and additional identity documents may be requested if needed. If an account holder is found to be under 21 years of age, the relevant account and information will be deleted immediately.

If you believe a minor has created an account on 8fbb, please notify us immediately at [email protected].

Policy Changes and Contact

8fbb reserves the right to amend this Privacy Policy as needed. If any significant change is made, we will update the "Last Updated" date on this page, and for important changes, a notification may be sent to the registered email address.

Continuing to use the site while this Policy is in effect will be considered as your acceptance of the updated Policy. Therefore, review this page periodically.

Privacy Contact

If you have any questions or concerns about this Policy, please contact us:

Live Chat Available 24/7 — for the fastest resolution
Support Language Support is available in both Bengali and English

Related Pages

See the pages below for more information.

Terms and Conditions

Read the complete terms and conditions for using 8fbb.

Read Terms & Conditions

Responsible Gaming

Guidelines for playing safely and responsibly.

Learn More

FAQ

Find answers to common questions all in one place.

View FAQ