Frequently Asked Questions
All 8fbb Q&A in one place
Find answers to your questions on bonus terms, deposits & withdrawals, and cricket betting — all right here.
Whether you are new to 8fbb or a returning player, many questions can come to mind while playing. On this page, we have organized the most frequently asked questions from Bangladeshi players into four sections — bonus terms, withdrawal process, deposit methods, and cricket betting. Click on any section below to quickly find the information you need.
Bonus Terms
Category 1
You will receive the welcome bonus when you open an account at 8fbb and make your first deposit. Minimum ৳500 deposit gives you a 100% bonus, up to a maximum of ৳20,000. For example, if you deposit ৳1,000, your bonus is ৳1,000 — making your total balance ৳2,000. There is no separate form to fill out to claim the bonus; it is added automatically right after you deposit.
The wagering requirement for 8fbb's welcome bonus is 10x — and it applies only to the bonus amount, not to your original deposit. For example, if you received a ৳1,000 bonus, you will need to place a total of ৳10,000 in bets before you can withdraw the bonus funds. Winnings earned from the bonus become withdrawable only after the full wagering requirement is completed.
Most slot games, fishing games, and live casino table games at 8fbb count toward the wagering requirement. However, the contribution rate may vary by game category — slots generally contribute in full. For specific details, ask 8fbb's live chat support and they will give you accurate information.
Yes. If after accepting the bonus you decide you do not want to meet the wagering requirement, you can contact 8fbb via live chat or email to request a bonus cancellation. Keep in mind though — if you cancel the bonus, any winnings earned from it will be forfeited and only your original deposit amount will remain.
8fbb bonuses have a set expiry period. If the wagering requirement is not completed within the specified time, the bonus may be cancelled automatically. So start playing soon after receiving the bonus, and contact the support team to find out about the expiry period.
How to Withdraw
Category 2
Absolutely. 8fbb's withdrawal system runs seven days a week, twenty-four hours a day — public holidays, nights, and weekends make no difference. Withdrawal requests can be made at any time and are generally processed within 5 to 30 minutes.
It is normal to see "processing" or "pending" after submitting a withdrawal request. It usually completes within 30 minutes. If it remains in the same status for a longer period, contact 8fbb via live chat. Have your account details and transaction ID ready so support can assist you quickly.
Yes — but the condition is that the bonus wagering requirement (10x) must be fully completed. Once the requirement is met, there is no restriction on withdrawing any winnings earned from the bonus. The minimum withdrawal amount is ৳500. You can withdraw via bKash, Nagad, Rocket, or bank transfer.
For security purposes, 8fbb only approves withdrawals to mobile banking accounts or bank accounts registered in your own name. Sending funds to a wallet or account in someone else's name is not possible. This is done to protect your funds.
Deposit Money
Category 3
8fbb currently supports four deposit methods: bKash, Nagad, Rocket and bank transfer. For bank transfer, you can use major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank. The minimum deposit amount for all methods is ৳500.
Log in to 8fbb, go to the "Deposit" option, and select bKash. Send the amount to the designated payment number and submit the transaction ID correctly. Your balance will be updated within a few minutes. Sending to the wrong number may cause problems — so always confirm 8fbb's official payment number from the site.
No, Nagad is a fully supported deposit method. Just like bKash — get the Nagad number from the 8fbb dashboard, send the specified amount, and submit the transaction ID. Nagad deposits are also credited quickly. If you face any issues, you can get help immediately via live chat.
8fbb does not charge any deposit fee itself. However, your mobile banking or bank provider (bKash, Nagad, Rocket, or a bank) may apply their own transaction charges. Contact the relevant service provider to find out about these charges.
Deposits are usually credited within a few minutes. If it has not appeared after 15–20 minutes, contact 8fbb live chat with your transaction ID and amount, or send an email to [email protected]. The support team will verify and resolve it promptly.
BPL & International Matches
Category 4
8fbb's cricket section offers various markets including match result, toss, top run-scorer, top wicket-taker, total runs over/under, and live in-play markets. These markets are generally available for BPL and international T20 and ODI matches. More specific markets such as "Man of the Match" or "Runs before first wicket" may also be available for matches like Bangladesh vs India.
If a match is left incomplete or declared a no-result due to rain or any other reason, 8fbb generally settles bets according to standard cricket rules. In many cases, if the match has not completed at least a set number of overs, the bet is considered void and the stake is returned. Specific settlement rules can be found in the terms and conditions section of the page.
Yes. 8fbb's cricket betting section covers BPL, IPL, T20 World Cup, ICC events, and bilateral series. Bangladesh Tigers matches generally receive special attention — both pre-match and live markets may be open.
8fbb allows you to combine multiple cricket events into an accumulator or multi-bet. If all selections in an accumulator are correct, the odds multiply to give a larger payout. However, if any single selection is wrong, the entire bet is lost — so play with an awareness of the risk.
Yes, 8fbb supports live or in-play betting on cricket, meaning you can place bets while a match is in progress. Odds change after bowling begins, after wickets fall, or after the powerplay ends. Quick decisions are needed in live markets — so stay focused while playing.
Still have questions? We are ready to help
If you did not find your answer on this page, contact the 8fbb support team directly — assistance is available in both Bengali and English.
Live Chat: Available 24/7